Waterpark FAQs

Yes! ACE Adventure Resort is home to a 5-acre waterpark on a spring-fed lake in the heart of West Virginia. It’s a one-of-a-kind outdoor experience combining inflatables, waterslides, zip lines, beach time, and mountain scenery.

Our waterpark is designed for kids, teens and grown-up kids alike. Spend the day climbing giant inflatables, racing down waterslides, splashing into the lake, or relaxing on the shore with food and drinks from our on-site restaurants. 

Your waterpark pass includes access to:

• Two 40-foot Wet Willie waterslides
• Two tower zip lines splashing into the lake
• Over 50 giant inflatable attractions, including:
  • 25-foot climbing mountain
  • Obstacle course
  • Giant spinning Saturn balls
• Trampolines and open swim areas
• Complimentary access to hiking and biking trails

The waterpark is open daily from 9:00 AM to 8:00 PM, Memorial Day through Labor Day.

• Full-Day Pass: 9:00 AM to 8:00 PM
• Half-Day Pass (Morning): 9:00 AM to 3:00 PM
• Half-Day Pass (Afternoon): 3:00 PM to 8:00 PM

Yes. With a valid wristband, guests may leave and reenter the waterpark throughout the day.

Kids 6 and up can enjoy nearly all of the waterpark attractions. Younger children may not be able to participate in every obstacle, but they can still have fun on small inflatables, in the roped-off swimming area, and on the sandy beach.

• Children 5 and under are free. 
• All guests under 18 must have an adult present at all times
• Youth must be actively supervised in the water by a parent or legal guardian

Guests may participate in the zip line as long as the harness fits securely.

Yes. Personal Flotation Devices (PFDs/life jackets) are required in the waterpark area. Approved life jackets are provided on site and must be worn while participating.

No. Guests swim at their own risk. Lake attendants are present to monitor the area but are not lifeguards.

Yes. Waivers must be submitted prior to admittance to the waterpark.

• Guests 18 and older must complete their own waiver
• Guests under 18 must be included on a waiver completed by a parent or legal guardian

To save time at check-in, we strongly recommend completing waivers online prior to arrival. Online waivers are significantly faster than completing them on site.

Complete your waiver here: https://mono.wherewolf.co.nz/kjmqsh

We recommend bringing:

• A towel – please note cabin towels cannot be used at the waterpark
• Sunscreen
• Water shoes (optional)

Please leave valuables locked in your vehicle, as lockers are not available.

Yes. Restrooms and changing areas are available near the waterpark. 

On-site dining options include Woody’s Wood Fired Pizza, offering wood-fired pizzas and an outdoor concession-style menu, the Tiki Bar serving alcoholic and non-alcoholic beverages, and the Lost Paddle Bar & Grill for dining or patio seating. Outside food, drinks, coolers, or deliveries are not permitted

The waterpark remains open during rain.

For safety reasons:

• At the first lightning strike or rumble of thunder, all participants must exit the lake
• The lake will reopen 30 minutes after the last thunder, similar to public pool safety guidelines
• No rainchecks or refunds are issued due to weather

Yes. Wristbands are required beyond all entrance points, including the patio, tents, beach, and water areas.

Smoking and vaping are permitted only in designated areas.

No. Pets and drones are not permitted anywhere in the waterpark.

There are no refunds due to weather or guest misconduct.

Yes. Non-profit rates are available for qualifying groups.

• Minimum of 8 participants required
• Passes must be purchased in advance to receive the discounted rate
• Must submit a non-profit tax exemption form prior to arrival
• For more information, please email [email protected]

Guests with accessibility needs or questions are encouraged to contact us.

Please call 800-787-3982 or email [email protected] for more information.

• Arrive early to make the most of your day
• Check in, complete your waiver, grab your wristband, and get fitted for a life jacket
• Plan breaks to relax on the beach or enjoy on-site dining

Review our Waterpark Rules & Policies before entering the water

Please review our complete Waterpark Rules & Policies page before your visit to ensure a safe and enjoyable experience for everyone.

Grab your pass, bring your crew, and get ready for a full day of lakeside adventure at ACE Adventure Resort!